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SHIPPING

Order Processing

Orders take up to 4 days to process and prepare for shipping (this excludes custom orders). If you need your order urgently, please contact Judith at contact@latelier-finefurniture.com, and she will do her best to expedite processing.

 

Pickup

Orders can be picked up from L’Atelier in Afula, Israel. If you choose to collect your order, please contact Judith to arrange a time and date for pickup. Orders are usually ready for collection 1–2 days after being placed.

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Domestic Shipping (Israel)

  • All domestic orders are shipped via Registered Israel Post.

  • Delivery Time: 1–5 days from the shipment date.

  • All domestic shipments include insurance.

Use the promotion code Blue&White at checkout to receive a 5% discount on domestic shipping.

 

International Shipping

  • Carrier: All international orders are shipped via FedEx.

  • Tracking: You will receive a tracking number once your order has been shipped.

  • Estimated Delivery Times (once processed):

    • USA: 7–14 days (allow for customs clearance delays)

    • Canada: 7–14 days (allow for customs clearance delays)

    • Europe: 7–14 days (allow for customs clearance delays)

    • Australia: 7–14 days (allow for customs clearance delays)

    • New Zealand: 7–14 days (allow for customs clearance delays)

    • Rest of the World: 7–14 days (allow for customs clearance delays)

All delivery times are approximate and cannot be guaranteed.

 

VAT

  • Duty & Import Taxes: Customers are responsible for any applicable customs, duty, or VAT charges.

  • All parcels are shipped from Israel, and proper documentation is provided to expedite customs clearance.

By law, we are required to declare the full value of goods on shipping labels, even for gifts. If your purchase is a gift, please let us know so we can include this on the label. However, some countries may still impose taxes.

If a package is unclaimed or delivery is denied due to unpaid taxes, the cost of the item will be refunded minus return shipping fees, credit card fees, and a 5% handling fee (to cover handling and packaging costs).

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